In-Person Consultation: offers a comprehensive evaluation. It allows us to assess your needs in person, provide a customized treatment plan, and offer an accurate estimate of pricing.
Virtual Consultation: allows us to discuss your needs and preferences remotely but does not allow us to give you an accurate assessment. An in-person consultation would be a more in-depth consultation where we can map you out, considering only things that can be assessed in person and give you a better estimate on pricing.
Medical clearance is required before any medical treatment can be performed at our practice. The purpose of medical clearance is to review your medical history and determine appropriateness and safety for treatment. Your medical history questionnaire must be filled out prior to the appointment. This is a legal requirement that must be met. These consultations are essential to determine your suitability for the treatments we offer and to ensure a mutually beneficial fit between you and our practice.
This policy outlines our commitment to patient safety and ensures that individuals receive appropriate consultations tailored to their unique circumstances and treatment goals.
Please note: a $25 fee applies if you miss (no-show) a consultation appointment. Otherwise, there will be no charge to your stored payment method.
A credit card is required to book any appointment. This ensures the time chosen is reserved for you. You may also choose to keep a card on file for future bookings. New clients booking online pay a deposit at the time of booking. The deposit is a percentage of the service price that varies by service, and the exact amount is shown before you confirm your booking. Your deposit is applied to the cost of your service.
After scheduling your appointment, you will receive an e-mail invitation to your patient portal. Through the patient portal, you will need to sign all forms prior to your appointment. Patients must complete their paperwork prior to their appointment. If for any reason, there is a problem with the system, the patient needs to call the front desk to receive assistance.
Please arrive on time for your appointment. If you are more than 15 minutes late, we may need to shorten your treatment or reschedule it. If your appointment must be rescheduled, the late-cancellation fee applies.
As a courtesy to our providers and clients, we require at least 48 hours’ notice to cancel or reschedule an appointment. You can cancel by phone or text at 919.488.4444, by email, or through the link in your booking confirmation. Messages sent through social media are not accepted as cancellations.
Once per calendar year, at management’s discretion, we may convert a late-cancellation fee into a credit on your Fab account, to be used within 90 days. This courtesy does not apply to no-shows.
Payments for completed services and fees charged under our cancellation policy are final and non-refundable, unless we choose, at our discretion, to issue an account credit. Deposits are refunded or transferred when you cancel or reschedule with at least 48 hours’ notice.
At Fab Aesthetics, we prioritize the health and safety of all our patients and staff. To ensure a healthy environment, we have established the following sick policy:
If you need to cancel because you are sick, please let us know as early as possible. Late cancellations due to illness may qualify for our One-Time Courtesy above.
For the safety of others, we reserve the right to refuse service to patients exhibiting symptoms of illness that could be contagious or pose a risk to our staff and other patients.
Appointment Rescheduling: If you are experiencing any of the following symptoms, we kindly request that you cancel or reschedule your appointment:
– Fever
– Persistent coughing
– Shortness of breath
– Any symptoms of infectious, contagious, or easily spreadable illnesses
If you have any questions or need further clarification regarding our sick policy, please feel free to contact our office. Thank you for your understanding and cooperation.
We accept cash, Venmo, Zelle, Cash App, debit cards, and credit cards. A 3% fee applies whenever a credit card is used, including deposits and any cancellation or no-show fees charged to a credit card. Debit cards are not subject to this fee. We do not accept commercial or government insurance.
Please be aware that tox (referring to Botox, Dysport or similar treatments) may take a full 14 days to settle and exhibit its results. It is crucial to avoid adding more tox before the full 14 days have passed, as the treatment may still be actively taking effect. Adding more Botox prematurely can lead to overdosing and potential complications.
Complimentary Follow up – For your convenience and safety, touch-up appointments are scheduled between day 14 and day 21 following your initial treatment. This allows us to evaluate the results accurately and make any necessary adjustments to ensure your satisfaction with the outcome. The follow-up visit itself is complimentary; any additional units needed at that visit are charged at our regular per-unit price.
This policy ensures that your safety and optimal results are our top priorities, and it outlines the appropriate timing for touch-up treatments.
